Privacy Policy

Privacy Policy

This Privacy Notice sets forth the basis for processing your personal data in compliance with the Federal Law on Protection of Personal Data Held by Private Parties and its Regulations. By providing your data, you consent to its processing according to the terms set forth herein.

DATA CONTROLLER
The data controller responsible for processing your personal data is the entity operating this website ("the entity"). Complete information regarding the identity, address, and contact details of the controller can be requested by emailing info@dorstep.mx.

COLLECTION OF PERSONAL DATA
The entity collects personal data directly when you provide it through the website or other means of communication. Such data may include identification information, contact details, fiscal data, and any other information that you choose to provide voluntarily.

PURPOSES OF PROCESSING
The personal data collected will be used for the following purposes:

  • To establish and maintain the contractual relationship between you and the entity.

  • To provide and improve the services offered.

  • To comply with legal, administrative, and fiscal obligations.

  • To conduct internal analyses, market studies, and support strategic decision-making.

  • To inform you about products, services, promotions, and related activities, provided that you have given your consent.

Your data will be processed only for the time strictly necessary to fulfill these purposes and in accordance with applicable legislation.

USE OF COOKIES
The website uses cookies, which are text files downloaded onto your device, to optimize the user experience, analyze traffic, authenticate users, and improve the service. If you do not agree with the use of cookies, you can disable them through your browser settings or refrain from using the site.

TRANSFER OF PERSONAL DATA
The entity will not transfer your personal data to third parties without your express consent, except in cases authorized by law or when necessary to comply with legal or contractual obligations, always ensuring that your data is protected by appropriate security measures.

SECURITY MEASURES
The entity implements administrative, technical, and physical security measures to protect your personal data against loss, theft, misuse, unauthorized access, alteration, or destruction.

ARCO RIGHTS
You have the right to:

  • Access your personal data.

  • Rectify any inaccuracies or incompleteness.

  • Cancel your data if you deem it unnecessary or irrelevant.

  • Object to the processing of your data.

To exercise these rights, please submit your request in writing using the contact methods provided on the website or via email at info@dorstep.mx. The entity will respond to your request within a maximum period of 15 business days.

CHANGES TO THE PRIVACY NOTICE
The entity reserves the right to modify or update this Privacy Notice at any time. Changes will be published in this section and will take effect upon publication.

LAST UPDATED: November 2023

If you believe that your right to the protection of your personal data has been violated, you may contact the National Institute of Transparency, Access to Information, and Protection of Personal Data (INAI) to request the appropriate protection.